Claims Integration

Note: Spartacus 4.x is no longer maintained. Please upgrade to the latest version.

Note: Spartacus 4.x was tested with SAP Commerce Cloud versions 1905 to 2205. Spartacus 4.x has not been verified to work with (and is not guaranteed to work with) SAP Commerce Cloud 2211 or later releases.

Note: This feature is introduced with version 2.0 of the FSA Spartacus libraries.

Upload section

On the second step of the Incident Report, an Upload control has been added. It serves the purpose of handling files uploaded by users in the Claim process.

claims incident report

files selected for upload

General information step

On the third step of the Incident Report - General Information, several new questions have been added, in the form of the radio buttons. The answers that the customer provides in this form are also sent to the SAP Cloud Integration, and further to the FS-CM to be processed. In the last question, if the user selects ‘Yes’, an additional query has been added in a form of a dropdown.

files selected for upload