FSA Insurance Agent Capabilities

Note: Spartacus 4.x is no longer maintained. Please upgrade to the latest version.

Note: Spartacus 4.x was tested with SAP Commerce Cloud versions 1905 to 2205. Spartacus 4.x has not been verified to work with (and is not guaranteed to work with) SAP Commerce Cloud 2211 or later releases.

Insurance agents are still one of the main channels for selling insurance products. Therefore, Financial Services Accelerator provides plenty of dedicated features to empower the insurance agent role in the digital customer engagement process. For more information, see Insurance Agent Capabilities documentation on SAP Help Portal.

The following pages describe Claims feature in FSA Spartacus:

• Find an Agent
• Speak to an Agent
• Agent Availability