Get support

If you're stuck and can't find a solution to you problem we're there for you to help!

Public support channels#

GitHub#

  • JAVA: - ask a question, give feedback or create an issue here
  • JavaScript/Typescript - ask a question, give feedback or create an issue here

Stack Overflow#

Reporting an BCP incident for registered SAP customers#

  • As a registered SAP customers, report issues by creating incidents in SAP Support Portal.
  • Use XX-S4C-SDK component to reach out to us.

How responsive are you?#

  • You'll usually hear from us within 1-2 day. In rare cases it can take longer because of heavy load.
  • The resolution time heavily depends on the issue and can't be easily predicted.

Who replies in support?#

  • Support is done by SDK developers and we take it seriously.
Last updated on by Artem Kovalov